General Hot Water
General Hot Water
About Us

The Owner-Operated Difference

When your hot water system fails or needs replacing, you deserve to work with someone who genuinely understands the problem and takes personal responsibility for fixing it. That's what sets Shelly Beach Hot Water apart across the Sunshine Coast. We're not a faceless hot water company with call centres and commission-driven sales teams. When you contact us, you speak directly with Todd Petrie, the licensed hot water specialist who'll assess your system, provide an honest quote, and complete the work himself.

This owner-operated approach means faster diagnosis, transparent pricing, and quality workmanship you can rely on. We focus exclusively on hot water systems rather than juggling dozens of general plumbing jobs, which translates into deeper expertise with gas, electric, solar and heat pump hot water installations. Whether you need emergency hot water repairs in Shelly Beach, a full hot water replacement, or routine servicing to extend your system's lifespan, you'll receive the same dedicated attention from start to finish. No subcontractors, no surprises—just straightforward hot water service delivered by someone who genuinely cares about getting it right.

Why Trust Shelly Beach Hot Water

Specialist Expertise, Local Service

Choosing the right hot water company makes all the difference when you're facing a cold shower or a failed system. Shelly Beach Hot Water brings focused specialist knowledge to every job across Shelly Beach and the broader Sunshine Coast region, backed by full licensing and a reputation built on reliable workmanship rather than high-pressure sales tactics.

20 Years Experience 1 1

Hot Water Specialists

We concentrate solely on hot water systems—gas, electric, solar and heat pump installations—which means deeper product knowledge, quicker troubleshooting, and the right solution for your household every time.

Owner-Operated Honesty

Todd handles every quote and every installation personally. There's no sales team working on commission, no subcontractors you've never met, and no surprises when the job's completed.

Fast Response Times

When your hot water fails, waiting days for a tradesperson isn't an option. Our focused service model means we can respond quickly to emergencies and schedule replacements without lengthy delays.

Fully Licensed & Insured

All hot water repairs, servicing and installations are completed to Australian standards by a licensed plumber, giving you complete peace of mind and compliance with local regulations.

A Message from the Owner

Why I Started This Business

Todd Petrie Image 2

Todd Petrie

Founder

After years working in the broader plumbing industry, I noticed something that didn't sit right: homeowners were often dealing with pushy salespeople, inconsistent service from subcontractors, and tradespeople who treated hot water as just another task on a long list. I wanted to do things differently. That's why I established this hot water company—to offer Sunshine Coast families a straightforward, honest alternative when their hot water system needs attention.

I handle every job personally, from the initial phone call through to testing your new system and cleaning up afterwards. Whether you're in Shelly Beach, Caloundra, or anywhere across the Coast, you'll get the same focused service and transparent pricing. I'm not interested in upselling you a system you don't need or rushing through installations to maximise profit. My goal is simple: provide reliable hot water solutions that suit your household and your budget, delivered with the kind of care I'd expect if it were my own home.

Our Promise

Honest advice, upfront pricing, and quality hot water installations completed by the person who quoted your job. You won't be handed off to subcontractors or pressured into unnecessary upgrades—just straightforward service you can trust.

Our Approach

We take the time to understand your household's hot water needs, explain your options clearly, and recommend systems based on performance and efficiency rather than commission targets. Every installation is treated with the same attention to detail, whether it's a basic electric replacement or a premium heat pump system.

Why Choose Us

Trusted, Reliable & Fully Insured

Choosing a hot water specialist shouldn't feel like a gamble. Shelly Beach Hot Water operates with full licensing and insurance, giving you complete protection and peace of mind throughout every hot water repair, replacement or installation. We're a local Sunshine Coast business that values reputation over quick profits, which is why we focus on doing the job properly rather than simply doing it fast.

Transparent Pricing

You'll receive a detailed quote before any work begins, with no hidden fees or surprise charges. We explain your options honestly and let you make informed decisions about your hot water system without sales pressure.

All System Types

Whether you're considering gas hot water, electric systems, solar hot water or modern heat pump technology, we have the specialist knowledge to install, repair and maintain every type across the Sunshine Coast.

Emergency Response

Hot water failures don't wait for business hours. When you need urgent hot water repairs in Shelly Beach or surrounding areas, we prioritise emergency callouts to restore your household's comfort as quickly as possible.

Quality Workmanship

Every hot water installation is completed to Australian standards with careful attention to detail, proper testing, and thorough cleanup. We stand behind our work because we're the ones doing it—not anonymous subcontractors.